How to tell a factory from a desk in one call
Ask which specific machine cuts your profile and whether you can watch it run. A factory turns on a camera; a desk offers to send photographs. Ask what happens to a bead that fails inspection — a factory has a scrap policy and a rate, a desk has an assurance. Ask for the inspection record from a previous order with the client details redacted; a factory has records because it needs them internally.
We publish the answers before being asked. The photography on this site is our own production, unretouched. The caliper readings are from finished strands and the numbers on the displays are legible on purpose.